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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marcos Madrigal

Marcos Madrigal

August 29, 2025

5  out of  5
rating by Marcos Madrigal
"Left Farmers for many years. Boone made this change quick, made the process easy and painless. Great coverage options and customer service. Well done State Farm."
We responded:
"Hey Marcos, I'm so glad you had a great experience! Boone does such a great job for our customers. Thanks for sharing your experience. Let me know if you need anything. "
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Naye Carr

August 28, 2025

1  out of  5
rating by Naye Carr
"This place has no compassion. I had a car accident in a parking lot not my fault. My damage to the car was about as much as my value. So I lost my car and had no transportation to work. Mike didn't care. Is it better to pay 14,000 to the body shop then 18,000 to the lien holder then my life does not turn upside down. I had to use my mortgage payment for another car now I have to sell my home and rent and cannot find a place that accepts more than one pet. they don't care about animals or people's well being."
We responded:
"Naye, Thank you for sharing your concerns. Please know that we genuinely do have compassion for your situation. I have been unable to find your account with our agency so I am not able to look into the specifics of your situation. That said, claims are handled according to the terms of the policy and are not managed on a local basis, so I am unable to guarantee specific outcomes. State Farm is legally bound to adhere to the coverage outlined in your policy, and by law, we cannot provide coverage beyond what is included. I’m truly sorry for the difficulties you’re experiencing, and I would welcome the opportunity to discuss this further with you, either by phone or in person. Please feel free to reach out at your convenience."
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Heather Nelson

August 27, 2025

5  out of  5
rating by Heather Nelson
"We all know that insurance is a necessity in life, although also expensive. As a single mom, finding the best rate for my car insurance within a tight budget is a chore these days. State Farm has been amazing at helping me with this challenge. Trina is a god send. When I need to make adjustments to my payments, I can send a simply text and she so responsive with a solution. I’m grateful! I absolutely recommend Mike Hanson and his team."
We responded:
"Hey Heather, I am so grateful that you took the time to share your experience with our agency. We certainly understand that budgets are tight these days. Trina does a wonderful job for our customers and we work hard to make things as convenient as possible. Thanks for your business and please let me know if you need anything. "
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Daisy Quebrado

August 25, 2025

5  out of  5
rating by Daisy Quebrado
"I sent in my car information and was able to get a quote through text. This super convenient to me as I am more available through text! Thanks to Jenny for the help!"
We responded:
"Hello Daisy, thanks for giving us an opportunity! We want to help you in the way that you prefer. Jenny is such a great part of our team. Let me know if I can help you in any way. "
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Heather Chavez

August 8, 2025

5  out of  5
rating by Heather Chavez
"I experienced my first car accident and as horrible as an experience that can be, State Farm made it the BEST first car accident experience possible. And me and my family couldn't thank them enough 🙏 I 100% recommend State Farm to anyone looking for ANY type of insurance. Again THANK YOU MIKE HANSON STATE FARM. And Trina THANK YOU"
We responded:
"Heather, I’m glad everyone was ok! That’s the most important thing. Those darn accidents are not fun. I’m glad we were able to help you through that situation. If you haven’t been through it before, it can be very confusing and sometimes a little scary. We are here to help life go right! Please don’t hesitate to call if you need anything. Take care and stay safe. "
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Eddiii G

June 10, 2025

5  out of  5
rating by Eddiii G
"Jenny was super helpful and patient. She helped me get better coverage on my auto insurance while also lowering my monthly bill!"
We responded:
"Hey Eddiii, I'm so glad to hear you had a great experience with Jenny. She is great at helping our customers with their home and auto insurance. Thanks for your business and welcome to State Farm and our agency. Let me know if you need anything!"
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Fortino Quebrado

June 6, 2025

5  out of  5
rating by Fortino Quebrado
"Fui a state farm insurance, fui tratado muy bien Jenny me ayudo a entender mis opciones, gracias jenny"
We responded:
"¡Gracias por tu reseña! Apreciamos mucho tu feedback y nos alegra saber que tu experiencia fue positiva. Nos esforzamos por ofrecer un excelente servicio y productos de alta calidad, y tus comentarios nos motivan a seguir mejorando. Si tienes alguna pregunta o necesitas más información, no dudes en contactarnos. ¡Esperamos verte de nuevo pronto! "
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Yenny Mejia

June 2, 2025

5  out of  5
rating by Yenny Mejia
"great experience, would recommend"
We responded:
"Hey Yenny, thanks for saying that. We loved helping you with auto and life insurance! Let me know if there is anything I can do for you."
Profile photo of Sarah Jones

Sarah Jones

March 27, 2025

5  out of  5
rating by Sarah Jones
"We absolutely love our agent and his amazing staff! Mike, Trina and Casey are simply the best! So kind, knowledgeable and always available for any question or to help us out! We will never leave State Farm! Afterall, it truly is people like these, that make this company great! Always our first choice!"
We responded:
"Sarah I really appreciate that you took the time to share your experience with our agency! Thanks so much for your business and we are so grateful for our relationship with you. Let me know if you need anything. Have an amazing day!"
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T

March 25, 2025

5  out of  5
rating by T
"Mike and his whole team are amazing! They have taken care of me with over 5 vehicles and other policy’s and I’ve never felt more taken care of! Thanks Mike and team!"
We responded:
"Hey Tucker, thanks for saying that! I’m so glad that has been your experience. We work really hard for our customers and it’s great to hear your appreciation. Thanks so much for sharing this and let me know if you need anything! Have a great day!"
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Monica Rodriguez

March 20, 2025

5  out of  5
rating by Monica Rodriguez
"I have been with State Farm for a couple of years and they have always done right by us. My rates are reasonable and the coverage is great. They have always gone above and beyond to help in any way they can in any insurance situation."
We responded:
"Hey Monica, I really appreciate your business and thanks for sharing your experience with our agency. We work really hard to be a resource for our customers. Let me know if you need anything! Have a great day!"
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Sonja Ramos

February 3, 2025

5  out of  5
rating by Sonja Ramos
"We moved to Idaho from Washington State looked for a new Statefarm office. We found Hanson‘s office in Caldwell and from the first day they have bent over backwards to help us. Making sure that the transition was easy. I have had lots of phone calls to them trying to figure out renters insurance And no question has gone unanswered . Everyone has been so nice I recommend this office very highly thank you Hanson staff !!!"
We responded:
"Sonja thanks so much for sharing your experience with our agency. I’m so glad we were able make this part of your move run smoothly. I am so fortunate to have the team I have. Let me know if you need anything."
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Konnie Dayton

January 24, 2025

5  out of  5
rating by Konnie Dayton
"Mike Hanson and the whole crew are really easy to work with and really nice they are nice people"
We responded:
"Hey Connie, I really appreciate you sharing your experience with our agency, we are grateful for your business and happy to help you. Have a great day!"
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Brian

December 3, 2024

2  out of  5
rating by Brian
"Went with Mike Hanson for home insurance as I had other policies with State Farm through a different agent in another state. Would *not* recommend. Got a quote and paid for a year up-front. 3 months into my policy they raised the amount by 40% claiming an error in the original quote. Said they had accidentally included an auto bundled discount when I clearly did not have auto insurance through them. In my experience so far their quotes can not be trusted and they'll raise your rate without explanation. (I had to call them to find out they had made a mistake after seeing an unexpected bill from them.)"
We responded:
"Brian so sorry you had that experience. There is a discount for having your home and auto with State Farm in Idaho, if we do not bundle that all together in a few months, the discount will be removed by State Farm. There is nothing we can do at the local level to change that except to put the bundle in place and that will apply the appropriate discount.I hope you have a better experience in the future. Call me if you’d like to discuss this in more detail. "
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Marcos Parra

October 9, 2024

5  out of  5
rating by Marcos Parra
"Mike was able to answer all the questions I had. Presented all the information i needed to know. Pure transparency."
We responded:
"Thanks Marcos for stopping by so we could go over your life insurance policies. It was great to see you again. Thanks for sharing your experience and thanks for your business! Have a great week!"
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Aaron Morrow

October 7, 2024

5  out of  5
rating by Aaron Morrow
"I am extremely happy with the people and service. They are always so very helpful and always looking for ways to save me money and any extra hassle. I strongly recommend this agency."
We responded:
"Aaron, thanks so much for taking the time to let us know how we are doing! Thanks for the opportunity to work with you! Have a fantastic week!"
Profile photo of Dustin Stemmen

Dustin Stemmen

October 4, 2024

5  out of  5
rating by Dustin Stemmen
"My family and I have had all of our vehicles, trailers, and campers insured through Mike Hansen’s State Farm office for over 5 years now. They not only insure your items at THE BEST price of any agency, their customer service is second to none! I have Trina’s number logged into my phone because I can count on her to handle any of my needs and or questions in a moments notice!!! You don’t get an automated message with this office! I get my questions answered immediately when I call or I receive a personal call within minutes of leaving a message. Literal minutes, not hours or days! I couldn’t speak highly enough of this bunch!!! They’re great! Their policies are priced So well!"
We responded:
"Hey Dustin, thanks for sharing your experience with our agency! I really appreciate the kind words, we work really hard to make sure our customers aren’t waiting on us for their needs and questions. Thanks for your business and for being the best part of our job! Let me know if you need anything. Have a great week!"
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Brandi Turner

September 18, 2024

5  out of  5
rating by Brandi Turner
"This is such a wonderful Insurance Agency to deal with. They go out of their way to help you with all of your needs quickly and pleasantly. Thank you so much for being my insurance carrier."
We responded:
"Brandi I can’t tell you how much it means to me to hear your experience with our agency. We work so hard to make sure we take care of our customers. Thanks for taking the time to share this, please let me know if you need anything. "
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Kaylene Gallop

September 15, 2024

5  out of  5
rating by Kaylene Gallop
"Mike and Trina are the best. They have helped with any situation that has come our way and are very glad to help. They are the best agents we have ever had. Thank you Mike and Trina you are much appreciated."
We responded:
"Hey Kaylene, thanks so much! We are so glad to help you and Kip! Thanks so much for your business and please let me know if you need anything!"
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GiveMe Freedom

September 4, 2024

5  out of  5
rating by GiveMe Freedom
"I have used this State Farm agent for several years now and am incredibly pleased with the genuinely kind and professional service that I have consistently received from them since I have been a customer. Not only do I get great service from the team but I get great rates from State Farm all the way around. I would not leave unless forced."
We responded:
"Thanks for sharing your experience with State Farm and our agency. We are so grateful for your business and the opportunity to work with you and help you with your insurance! Please be sure and let me know if you need anything or have any questions. Have a great day and thanks again for taking the time to let us know how we are doing. "
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Jennifer Ames

August 26, 2024

5  out of  5
rating by Jennifer Ames
"Always available to help whenever I have a question!"
We responded:
"Thanks Jennifer, it was great to visit with you last week. Thanks so much for your business! Let me know if you need anything else. Have a great day!"
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Angela Leos

June 13, 2024

5  out of  5
rating by Angela Leos
"Mike Hanson State farm is by far the best insurance company around Trina the office lady goes above and beyond with helping her clients to make sure they understand everything that's going on"
We responded:
"Hello Angela, thanks for letting us know how we are doing! Trina is the very best part of our team! She does such a great job for our customers on their insurance needs. Thanks for your business and please let me know if you need anything!"
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Brandie W

May 20, 2024

5  out of  5
rating by Brandie W
"Always very helpful and they make sure I understand everything. The best price I can find also. Highly recommend"
We responded:
"Hey Brandie, thanks for the great reviews! I’m glad you had this experience. We work hard to help our customers understand what they have and why they have it! Having a great price doesn’t hurt either. Let me know if you have any questions or need anything. Have a great week!"
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Peach Avenue LLC

April 29, 2024

5  out of  5
rating by Peach Avenue LLC
"Great experience with Mike and his team, they helped me bundle my home and auto insurance and also helped me get life insurance in place for me and family. Love this agency!"
We responded:
"I am so happy to hear that you had a great experience with our agency! I’m even more happy that we have you and your family protect with life insurance. That is the most important thing we do here! If you have any questions, please let me know! "
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J El Rey

April 27, 2024

5  out of  5
rating by J El Rey
"State farm Mike Hanson is friendly helpful and honest. Thank you"
We responded:
"Thank you for sharing your experience! Thanks for your business. Let me know if you have any questions. Have a great day!"