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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Ernest Woody

November 3, 2026

5 out of 5 rating by Ernest Woody
"Chrissy was wonderful. Helped with all my questions. She took care of everything. Highly recommend them for your insurance needs."
We responded:
"Ernest, thank you so much! It really makes my day to hear that Chrissy took such good care of you! She's one of those people who genuinely loves helping others, and I see that in her every day. I'm so glad she was able to answer your questions and get everything taken care of for you. I know your kind words will put a big smile on her face! We sure appreciate you trusting us with your insurance and taking the time to recommend our office. It means a lot to me and my team. We're happy to have you with us, and I hope you always feel like you have friends here you can count on!"
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Serell Reece

November 3, 2026

5 out of 5 rating by Serell Reece
"chrissy durham was extremely helpful and answered all of my questions! very kind and and had a lot of patience."
We responded:
"Serell, thank you so much for the kind words! It makes me smile to hear how well Chrissy took care of you. One of the things I appreciate most about her is her patience and the way she genuinely cares about making sure people feel heard and understood. She has such a good heart, and I'm lucky to have her on our team! I'll be sure to share your sweet comments with her. We really appreciate you trusting us with your insurance needs, and I hope you always feel comfortable picking up the phone and giving us a call. We're happy to have you with us!"
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Karlee Leffler

November 3, 2026

5 out of 5 rating by Karlee Leffler
"Absolutely grateful for this team! I highly recommend that you go through Chrissy! She is the absolute kindest soul and very dedicated to her work!"
We responded:
"Karlee, this was so sweet of you! Thank you for taking the time to share such kind words about Chrissy and our team. You described her perfectly! She has such a big heart, and I see every day how much she cares about the people she helps. I'm incredibly fortunate to have her working alongside me, and I know your review will absolutely make her day! It means so much that you would recommend us to others, and I hope you know how much we appreciate you. We're so happy you've found a home with our little agency family. Thank you again for putting a smile on our faces!"
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Kris Burdette

November 3, 2026

5 out of 5 rating by Kris Burdette
"Chrissy Durham. She’s so thoughtful and kind. She makes sure to answer all of our questions until we understand. She’s so sweet. Thank you Chrissy"
We responded:
"Kris, thank you so much for such a sweet review! You really captured what makes Chrissy so special. She has a big heart, and one of the things I appreciate most about her is how much she genuinely cares about the people she helps. She never wants anyone to feel rushed or leave with unanswered questions. I know this will put a big smile on her face! It means a lot to me that you've had such a wonderful experience with our office. We're grateful for your trust and so happy to have you with us. Thank you again for taking the time to show Chrissy a little love. She certainly deserves it!"
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Cahill Robinson

November 3, 2026

5 out of 5 rating by Cahill Robinson
"Chrissy Durham was fantastic when I asked questions about my renters and car insurance, looking forward to switching. Thanks Chrissy you're awesome!"
We responded:
"Cahill, thank you so much for the kind words! It really makes me smile to hear that Chrissy made such a great impression on you! She has a heart of gold and genuinely enjoys helping people, so I know your review will make her day. We know you have plenty of choices when it comes to insurance, and it means a lot that you're considering trusting us with yours. We're excited to get to know you better and hopefully welcome you to our little State Farm family! Thanks again for giving us a chance, and don't hesitate to reach out if there's anything else we can help with!"
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kimberly oneel

November 3, 2026

5 out of 5 rating by kimberly oneel
"Chrissy Durham is absolutely the best she made getting home owners insurance less stressful. She's sweet and kind and answered all my questions and I know she will always be a phone call away."
We responded:
"Kimberly, thank you so much for your kind words! I absolutely love hearing this about Chrissy! She really is a sweetheart, and I'm so glad she made getting your homeowners insurance a little less stressful. Buying and protecting a home is a big deal, and having someone who takes the time to answer your questions and make you feel comfortable means so much. I know your sweet comments will make her day! We truly appreciate you putting your trust in us to help protect your home. And you're right, we're only ever a phone call away! We're so glad you found us, Kimberly, and we're happy to have you as part of our family!"
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Cindy Garber

November 2, 2026

5 out of 5 rating by Cindy Garber
"My agent has been efficient and helpful. It appears my cost by switching to State Farm is going too be saving money plus adding coverage I didn’t have when I was insured by another company."
We responded:
"Cindy, thank you so much for taking the time to share this! It really makes my day to hear that we're helping you get more of the coverage you need while saving you money too! That's exactly what we love to do! I know switching insurance companies can feel like a big decision, and it means a lot that you gave us the chance to earn your trust. We're so happy you found your way to our office, and we look forward to getting to know you better. Welcome to our State Farm family, Cindy! We're glad you're here, and we'll always do our best to take great care of you!"
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kaitlyn koehler

November 2, 2026

5 out of 5 rating by kaitlyn koehler
"Their rep Chrissy is the most delightful insurance woman I have come across in this whole week of calling companies and i couldn’t have been happier with my new policy! Thank you State Farm!"
We responded:
"Kaitlyn, this absolutely made my day! Thank you so much for sharing such sweet words about Chrissy! I know how frustrating it can be calling around for insurance, and it makes me so happy to hear that she made the experience a little brighter for you. She's got such a big heart and genuinely loves helping people, so I know your review will put a huge smile on her face! We're so glad you found your way to our office and that we could help you get everything taken care of. Welcome to our State Farm family! We sure appreciate you giving us the chance to earn your trust, and we're happy to have you with us!"
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Darren Curtis

November 1, 2026

5 out of 5 rating by Darren Curtis
"John Schley is AMAZING!"
We responded:
"Darren, thank you so much! We think John is pretty amazing too! He's a great guy, and we're lucky to have him on our team. I know he'll get a big smile out of your review! We really appreciate you taking the time to give him a shoutout. Thanks for trusting us with your insurance. We're happy to have you with us!"
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Brian Tallberg

October 30, 2026

5 out of 5 rating by Brian Tallberg
"As a small business owner I value good customer service , prompt service and value for my dollar. This is the place to go"
We responded:
"Brian, thank you so much! Coming from a fellow small business owner, your kind words mean a great deal to me! I know how important it is to have people you can count on who respect your time and work hard to earn your business. We truly appreciate your trust and support, and we're grateful to have you with us. Thanks again, and know that we're always here whenever you need us!"
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Riane Moyers

October 30, 2026

5 out of 5 rating by Riane Moyers
"John is always so helpful! Strongly recommend for your insurance needs and great customer service!"
We responded:
"Riane, thank you so much! It always puts a smile on my face to hear that John is taking such good care of you! He’s a great part of our team, and I know he’ll love hearing your kind words. We sure appreciate your recommendation and the trust you’ve placed in us. It means a lot to have wonderful people like you supporting our office. Thanks again for being part of our agency family!"
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Autumn G

October 30, 2026

5 out of 5 rating by Autumn G
"John is very responsive and efficient in meeting our needs, and I would recommend him to anyone."
We responded:
"Autumn, thank you so much! It really makes me happy to hear that John has been taking such good care of you! He’s a great guy who genuinely cares about helping people, and I know your kind words will mean a lot to him. We sure appreciate you trusting us with your insurance and recommending us to others. We’re lucky to have wonderful people like you as part of our agency family, and we’re always just a phone call away if you need anything!"
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Jacob McNiven

October 29, 2026

5 out of 5 rating by Jacob McNiven
"John went above and beyond super great experience"
We responded:
"Jacob, thank you so much for the kind words! It really makes my day to hear that John went the extra mile for you. He genuinely cares about the people he helps, and I know your review will put a smile on his face! We sure appreciate you trusting us with your insurance, and we're happy to have you as part of our agency family. Thanks again for taking the time to share this with us!"
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Adam Claridge

October 29, 2026

5 out of 5 rating by Adam Claridge
"These guys are awesome! John is always super helpful with any questions or concerns."
We responded:
"Adam, thank you so much! We love hearing that John has been there to help whenever you need him. He’s a great guy, and we’re lucky to have him on our team! We really appreciate your kind words and the trust you’ve placed in us. We’re glad to have you with us and are always happy to help!"
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Lisa Elaine

October 29, 2026

5 out of 5 rating by Lisa Elaine
"Had a great experience working with John!!! Thank you!!!"
We responded:
"Lisa, thank you so much! It always makes my day to hear that someone on our team has made a difference! John really enjoys helping people, and I know he’ll be smiling when I share your review with him. We’re lucky to have him, and we’re just as lucky to have wonderful people like you choosing our office. We really appreciate you taking a moment to share your experience. It means a lot to us, and we’re so happy to have you with us!"
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Nicole Barrier

October 29, 2026

5 out of 5 rating by Nicole Barrier
"John has been so helpful and kind with answering all of my questions, I would absolutely recommend working with John!"
We responded:
"Nicole, thank you so much for the kind words! I love hearing that John has taken such good care of you! Insurance can bring up a lot of questions, and having someone who takes the time to listen and help makes all the difference. I’ll be sure to pass your sweet comments along to him. He’ll really appreciate them! Thanks again for recommending our office. It means a lot to us that you’ve put your trust in our team. We’re so happy to have you with us, and I hope you always feel like you have friends here who are looking out for you!"
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Natalie Schley

October 29, 2026

5 out of 5 rating by Natalie Schley
"Had a great experience working with John! I would recommend him for all your insurance needs."
We responded:
"Natalie, thank you so much! It’s always nice to hear when someone on our team has made a great impression, and I know John will be happy to hear this! We’re lucky to have him, and even luckier to have wonderful people like you trusting us with their insurance. Your recommendation means a lot, Natalie, and we really appreciate you taking the time to share it. We’re glad you’re here!"
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shirley mccreary

October 29, 2026

5 out of 5 rating by shirley mccreary
"I truly appreciate the opportunity to have State Farm as my insurance company.do to my difficult situation that I couldn't keep up with my insurance but im backup to speed again and instead charging me a higher quote. It went down. So thanks very much State Farm insurance company."
We responded:
"Shirley, thank you so much for sharing this with us! We know life can throw some unexpected challenges our way, and we're just so happy to hear that things are looking up for you! And having your insurance cost go down is certainly a nice surprise! We truly appreciate you sticking with us and giving our team the opportunity to take care of you. It means a lot to have you as part of our State Farm family, Shirley. Thank you again for your kind words, and we're always happy to help whenever you need us!"
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Robert Mschley

October 29, 2026

5 out of 5 rating by Robert Mschley
"I had a great experience with John he helped me out with my policy and answered all my questions. He gave me the best quote I can have with all the necessary information too."
We responded:
"Robert, thank you so much for the kind words! It makes us so happy to hear that John took such great care of you! He’s a wonderful part of our team, and I know he’ll love hearing your feedback. We always want folks to feel comfortable asking questions and knowing they have someone looking out for them. That’s what being a good neighbor is all about! We’re really glad you found us, Robert, and appreciate you giving us the chance to help. Thanks again for trusting our team. We’re happy to have you with us!"
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Richard Lange

October 27, 2026

5 out of 5 rating by Richard Lange
"Mike Hanson Insurance Agency has done a great job for us. After relocating from Washington to Idaho—with multiple vehicles, trailers, a motorcycle, and more—they made the transition smooth. When we bought our new home, they worked closely with our mortgage broker to get the right coverage for Idaho, where the requirements differ from Washington. They assessed what we had, adjusted it for our new place, and helped us secure appropriate limits. Their attentiveness, quick responses, and friendly team made the whole process easy. Highly recommend."
We responded:
"Richard, thank you so much for the wonderful review and for taking the time to share your experience! Moving to a new state and purchasing a home is a big undertaking, especially with so many things to get moved and insured! We’re so glad our team could help make that transition a little easier for you and your family. Making sure you have the right coverage and feel comfortable with your insurance decisions is something we truly care about. Welcome to Idaho! We’re so happy to have you as part of our State Farm family and genuinely appreciate the trust you’ve placed in us. Thank you again for your kind words and recommendation, Richard. We look forward to taking great care of you and your family for many years to come!"
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Tim Rogers

October 6, 2026

5 out of 5 rating by Tim Rogers
"Great service!"
We responded:
"Tim, thank you so much for the 5-star review! We’re glad you had a great experience with our team. We truly appreciate you choosing our office and trusting us with your insurance needs. We’re grateful to have you with us and look forward to taking care of you for years to come!"
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Kristi Kilcher-Summers

October 5, 2026

5 out of 5 rating by Kristi Kilcher-Summers
"Professional, top tier agency with workers that go out of their way to make sure youre getting the coverage you need and not over paying for it. 10 out of 10 recommend."
We responded:
"Kristi, thank you so much for the amazing review! It really means a lot to us that you took the time to share your experience. Our team truly cares about making sure you have the right coverage for what matters most, while also helping you get the best value we can. We’re grateful for your trust in our team and especially appreciate the 10 out of 10 recommendation! Thank you for being part of our agency family!"
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weakyota91

October 5, 2026

5 out of 5 rating by weakyota91
"Very professional and prompt at filling my requests"
We responded:
"Thank you so much for the 5-star review! We’re glad to hear our team has been professional, responsive, and quick to take care of your requests. We truly appreciate your trust in our office and look forward to continuing to take great care of you!"
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Donald

October 5, 2026

5 out of 5 rating by Donald
"It was great, very helpful and I saved money too."
We responded:
"Donald, thank you for the 5-star review! We’re glad our team could make the process easy and helpful—and saving you some money along the way makes it even better! We really appreciate you choosing our office and trusting us with your insurance needs."
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Nate Carr

October 4, 2026

1 out of 5 rating by Nate Carr
"Highly not recommended. Go to another location. Never responds and no communication."