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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa Phillips

June 17, 2026

5  out of  5
rating by Melissa Phillips
"Brittney here at State farm is super awesome. She took care of everything for me and it was super easy."
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Dr. Torry Hinson

June 17, 2026

5  out of  5
rating by Dr. Torry Hinson
"Mike and the team at his State Farm office have been such a great help for me and my family over the years. Just today I needed their help with a car accident one of my sons was involved in. They helped me immediately, walked me through the process of getting things handled, and made everything so streamlined and easy. A stressful event made quick and simple provided peace of mind. And with my busy life, it’s so appreciated. Thank you guys so much!"
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Elaine Kelley

June 17, 2026

5  out of  5
rating by Elaine Kelley
"Chrissy is friendly and very helpful. Plus I appreciate the fact that she has only met me once and I walked in today 6 16 26 and she recognized me with a hat on. That is what I call awesome customer service and care! Thank you Chrissy 😊"
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Tommy Stearns

June 16, 2026

5  out of  5
rating by Tommy Stearns
"A couple years ago I was with a different insurance company and after a fender bender (full coverage), they tried to charge me over $700 a month, I was referred to Mike Hanson State Farm. They were not happy with said insurance company and immediately worked to get me better insurance at a more affordable rate and I couldn’t be any happier with the quality service wether it’s an office visit, call or quick text. So if you’re looking for affordable quality insurance, call or visit Mike Hanson State Farm"
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Kim Z

May 29, 2026

5  out of  5
rating by Kim Z
"I'm an existing State Farm customer from another state. Getting coverage was easy and the response and service from their team was great. Jenny Mejia is friendly and helpful."
We responded:
"Thank you so much for the kind words, Kim! We're thrilled that making the move to our agency was smooth and that our team took great care of you. Jenny is a gem, and we'll be sure to pass along your shout-out — she'll be so happy to hear it. Welcome to the our agency family, and please don't hesitate to reach out anytime you need anything. We're always here to help! ⭐"
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jeremy winkler

May 7, 2026

5  out of  5
rating by jeremy winkler
"Great service always looking for ways to take care of us and make sure we are getting what we want"
We responded:
"Thank you, Jeremy! Your appreciation for our commitment to exceptional service means a lot. We're dedicated to ensuring you receive the best options tailored to your needs. Looking forward to serving you again!"
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Richard Durrington

May 7, 2026

5  out of  5
rating by Richard Durrington
"The State Farm Mike Hanson agency has been a dream to work with, but to be honest I'm not a fan of insurance just so you know, but this agency has after 50 years of having car insurance I'm finally a fan of it because of this agency! I have stopped in numerous times with just a simple question and I was greeted with smiles from the staff and saw the agent right away who was happy to answer my questions and clarify to make sure I understood the policy. I whole heartedly recommend the Mike Hanson State Farm Agency in Caldwell, Idaho for all of your insurance needs. Richard D."
We responded:
"Richard, this absolutely made our day — thank you! Turning a 50-year insurance skeptic into a fan might just be our proudest achievement yet. 😄 We truly believe insurance shouldn't be confusing or intimidating, so hearing that you always leave with your questions answered (and greeted with a few smiles along the way) means the world to us. Thank you for stopping by, for the trust you've placed in us, and for the wholehearted recommendation. Our door is always open whenever you need us! — The Mike Hanson State Farm Agency Team"
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Jayce May

May 6, 2026

5  out of  5
rating by Jayce May
"I recently had an issue with my State Farm account and called in for help. Jenny answered, and I couldn’t have asked for a better experience. She was professional, patient, and genuinely cared about getting everything resolved quickly and correctly. Jenny took the time to listen to my concerns, explained everything clearly, and made the entire process smooth and stress-free. It’s rare to come across customer service like that these days. She went above and beyond, and I truly appreciate her help. If you get the chance to work with Jenny, you’re in great hands. Thank you again for the outstanding service!"
We responded:
"Hi there, Thank you so much for taking the time to share your experience! We’re truly glad Jenny was able to help you get everything resolved with your State Farm account. It means a lot to hear that she was professional, patient, and genuinely caring—those are exactly the qualities we aim for every day. We’ll be sure to pass your kind words along to Jenny. We appreciate your trust, and we’re grateful to have you with us. If you ever need anything, we’re always here for you! 😊"
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Allie mellow

April 22, 2026

5  out of  5
rating by Allie mellow
"Hands down the best insurance company out there! Anytime I need anything or have a question they never hesitate to help!"
We responded:
"Thanks so much for the great review! 😊 We’re thrilled to hear that we’ve been the best for you—especially when you need help or have a question. Our team truly enjoys being there for you, and we appreciate your trust. If you ever need anything again, don’t hesitate to reach out! 👍"
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y u bully me

April 21, 2026

5  out of  5
rating by y u bully me
"So helpful and great customer service not to mention a great quote"
We responded:
"Thank you so much for the kind review! 😊 We’re thrilled to hear you found our team so helpful and enjoyed the great customer service—and that you loved the quote too. Your feedback means a lot to us, and we can’t wait to see you again soon! 💛"
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Jensen Allen

April 20, 2026

5  out of  5
rating by Jensen Allen
"I talked with Jenny! She was so helpful and personable! Would definitely recommend"
We responded:
"Thanks so much for your wonderful review! 😊 We’re really happy you had a great experience with Jenny. She truly is kind, helpful, and loves what she does, so it means a lot to hear you felt that way. We appreciate your recommendation and hope to see you again soon! 💛"
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Lea Sorley

April 15, 2026

5  out of  5
rating by Lea Sorley
"Chrissy was very efficient and handled my situation professionally."
We responded:
"Thank you for the great review! 😊 We’re so glad to hear Chrissy was efficient and handled everything professionally. We truly appreciate your trust in State Farm—please don’t hesitate to reach out anytime you need help."
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Jesus Segura

April 15, 2026

5  out of  5
rating by Jesus Segura
"I’ve talked to Chrissy a couple of times about insurance you are very helpful thank you for your time and support"
We responded:
"Hi! Thanks a ton for leaving this review 😊 It’s great to hear that Chrissy has been helpful during your insurance discussions. We really appreciate your time and trust, and we’ll be here whenever you have questions or need anything along the way. Thanks again!"
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Jennifer Alvarez

April 15, 2026

5  out of  5
rating by Jennifer Alvarez
"Chrissy and I have been talking on the phone about switching insurances and she had been very helping thank you"
We responded:
"Hi there! Thank you for the wonderful review. 😊 It means a lot to hear that Chrissy has been so helpful while you’ve been working through switching your insurance. We’re grateful you chose State Farm, and we’re excited to support you and your coverage moving forward. Thanks again for your trust!"
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Gavin Day

April 15, 2026

5  out of  5
rating by Gavin Day
"Im a new license and have been shopping for a great insurance company, Christy and I have had a couple of calls and am happy to say statefarm will be with me for life! Thanks Chrissy your the best!!!!"
We responded:
"Hi! Thank you so much for the great review—welcome to the world of licensed drivers! 😊 We’re really happy to hear that you and Chrissy have been connecting and that State Farm will be with you for life. We truly appreciate your trust, and we’ll be here whenever you need anything. Thanks again for your kind words—Chrissy says you’re awesome, too! ⭐️"
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Myk Skillz

April 14, 2026

5  out of  5
rating by Myk Skillz
"Chrissy helped me understand my policy in such a great way I now appreciate and trust this company thank you Chrissy!!!!"
We responded:
"That made our day! 🥰 Chrissy will love hearing this. Thank you for taking the time to leave a review—means so much!"
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Adan Arteaga

April 14, 2026

5  out of  5
rating by Adan Arteaga
"Chrissy was absolutely helpful with switching my insurance, would recommend 12/10 times."
We responded:
"That’s awesome to hear! 🥰 We’re happy Chrissy made switching your insurance smooth and stress-free. Thanks for recommending us 12/10 times!"
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Jesus Segura

April 14, 2026

5  out of  5
rating by Jesus Segura
"Chrissy was was an amazing sales agent She helped me answer all of my questions as a new driver for a great price 10/10 recommend her!"
We responded:
"That’s so great to hear! 😊 Chrissy really enjoys helping people feel confident, especially new drivers. We’re happy she got you a great price—thanks for the 10/10 recommendation!"
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Melissa Papile

April 14, 2026

5  out of  5
rating by Melissa Papile
"Chrissy is an incredible human being, very helpful and kind! Love her!"
We responded:
"Aw, thank you so much! 😊 We’re so glad Chrissy was able to help—she really is the best. We appreciate you and “Love her” made our day! ❤️"
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Shawn McKennan

April 13, 2026

5  out of  5
rating by Shawn McKennan
"Quick and easy, and ended up with a better rate by speaking to them personally than the quote I was given online."
We responded:
"Thanks so much for the review! We’re glad it was quick and easy—and that chatting with you in person ended up getting you a better rate than the online quote. 😊 We really appreciate you!"
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Bailee

April 10, 2026

5  out of  5
rating by Bailee
"Chrissy was so amazing in helping me understand all the policies and some add ins I was looking for. Thanks so much Chrissy!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear Chrissy was able to help you understand all the policies and the add-ins you were looking for. We’ll be sure to pass along your thanks to Chrissy—she’ll truly appreciate it. 😊"
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Laura Tate

April 10, 2026

5  out of  5
rating by Laura Tate
"I had a great experience talking to Chrissy on the phone today. She was very helpful in understanding the new policies I want to add. She was amazing."
We responded:
"Thank you so much for your great review! We’re happy to hear you had a wonderful experience with Chrissy and that she was able to help you understand the new policies you wanted to add. Your kind words mean a lot to our team—thank you for choosing us! 😊"
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Lindsey T.

April 10, 2026

5  out of  5
rating by Lindsey T.
"Chrissy was very helpful and helped me understand the policies!"
We responded:
"Thank you for the great review! We’re so glad Chrissy was able to help you understand the policies and feel confident about your options. We truly appreciate your support! 😊"
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Brandon Marks

April 10, 2026

5  out of  5
rating by Brandon Marks
"Chrissy was an amazing help to me over the phone. She helped me understand all the policies and accomplish what I needed to accomplish. Will definitely recommend her to others."
We responded:
"Thank you so much for the wonderful review! We’re so glad Chrissy was able to help you over the phone, explain the policies clearly, and get everything you needed taken care of. Your recommendation means a lot to us—thank you for trusting us and for sharing your experience! 😊"
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Brittney Toy

April 8, 2026

5  out of  5
rating by Brittney Toy
"Chrissy did a great job explaining insurance options to me. She was kind and patient. Really appreciate her help."
We responded:
"Hi there! Thank you so much for your kind review. We’re thrilled Chrissy was able to explain your insurance options clearly and that you felt supported throughout the process. Her kindness and patience truly matter, and it means a lot to hear you appreciated her help. We’re grateful for your trust! 😊"