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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Tim Rogers

October 6, 2026

5 out of 5 rating by Tim Rogers
"Great service!"
We responded:
"Tim, thank you so much for the 5-star review! We’re glad you had a great experience with our team. We truly appreciate you choosing our office and trusting us with your insurance needs. We’re grateful to have you with us and look forward to taking care of you for years to come!"
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Kristi Kilcher-Summers

October 5, 2026

5 out of 5 rating by Kristi Kilcher-Summers
"Professional, top tier agency with workers that go out of their way to make sure youre getting the coverage you need and not over paying for it. 10 out of 10 recommend."
We responded:
"Kristi, thank you so much for the amazing review! It really means a lot to us that you took the time to share your experience. Our team truly cares about making sure you have the right coverage for what matters most, while also helping you get the best value we can. We’re grateful for your trust in our team and especially appreciate the 10 out of 10 recommendation! Thank you for being part of our agency family!"
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weakyota91

October 5, 2026

5 out of 5 rating by weakyota91
"Very professional and prompt at filling my requests"
We responded:
"Thank you so much for the 5-star review! We’re glad to hear our team has been professional, responsive, and quick to take care of your requests. We truly appreciate your trust in our office and look forward to continuing to take great care of you!"
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Donald

October 5, 2026

5 out of 5 rating by Donald
"It was great, very helpful and I saved money too."
We responded:
"Donald, thank you for the 5-star review! We’re glad our team could make the process easy and helpful—and saving you some money along the way makes it even better! We really appreciate you choosing our office and trusting us with your insurance needs."
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Nate Carr

October 4, 2026

1 out of 5 rating by Nate Carr
"Highly not recommended. Go to another location. Never responds and no communication."
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Morgan Gruhot

October 3, 2026

1 out of 5 rating by Morgan Gruhot
"Do not recommended"
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Paris Humphries

October 3, 2026

1 out of 5 rating by Paris Humphries
"Would not recommend"
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Stephanie Burt

September 29, 2026

5 out of 5 rating by Stephanie Burt
"We have been State Farm customers for some time now but recently moved and wanted to have our agent local. We chose Mike Hanson and couldnt be happier with the service we have received. We also needed to add additional policies and Chrissy was a gem to work with. She assisted us in making quite a few changes and we really appreciate all of the time she took with us. Customer service has been wonderful."
We responded:
"Stephanie, thank you so much for choosing our office and for the wonderful review! We’re so glad to have you with us and happy to hear that Chrissy made the process of updating and adding your policies a great experience. She does an excellent job taking the time to make sure our customers are taken care of, and we’ll be sure to share your kind words with her. We truly appreciate your trust in our team and look forward to being your local State Farm office for years to come!"
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terrance Kuhn

September 29, 2026

5 out of 5 rating by terrance Kuhn
"Crissy is incredibly responsive, communicative, and dedicated. Despite having a busy schedule, she returned my insurance quotes the same day and kept me updated throughout the process. She truly cares about her customers and consistently goes above and beyond. I highly recommend her!"
We responded:
"Terrance, thank you so much for the wonderful review and recommendation! We’re thrilled to hear about your experience with Crissy. She truly cares about taking great care of our customers, and we’re fortunate to have her on our team. We really appreciate you recognizing her responsiveness and dedication. Thank you for trusting our office with your insurance needs!"
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jgod

September 25, 2026

5 out of 5 rating by jgod
"They have always been there for me and there easy to talk too."
We responded:
"Thank you so much for the 5-star review! It means a lot to hear that you feel comfortable reaching out to our team and that we’ve been there when you needed us. We truly appreciate your trust and look forward to continuing to take great care of you!"
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Hayley Hampton

September 23, 2026

5 out of 5 rating by Hayley Hampton
"Mike and his team are top notch! They are quick to respond and always kind. We had a camper stolen and through that stressful situation, they made the claims process a breeze. I couldn’t be happier with the coverage and customer service that we’ve had with State Farm."
We responded:
"Hayley, thank you so much for the kind words and 5-star review! We’re sorry you had to experience the stress of having your camper stolen, but we’re so glad our team could help make the claims process easier for you. Being responsive and taking care of our customers when they need us most is incredibly important to us. We truly appreciate your trust in our team and are grateful to have you as part of our State Farm family!"
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John Hart jr

September 22, 2026

5 out of 5 rating by John Hart jr
"I been with guys for a few years, I got my ex wife on it. To this day no one else can beat the cost. Ladies at the office , very professional and quick with the wit. They may even give you smile , if your sad about your car.lol ,thanks again Mike"
We responded:
"John, thank you for the great review and for being with us over the years! We really appreciate your continued trust in our office. We’re lucky to have such a great team, and it’s nice to hear they can provide professional service and a few laughs along the way! Thanks again, John—we truly appreciate having you as a customer!"
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Abi Call

September 21, 2026

5 out of 5 rating by Abi Call
"I have had an amazing experience with Mike Hanson - State Farm! I was connected with Chrissy who was so kind and helpful and quick to respond to every question I had via text message! Convenient, simple, and great personable customer service! I highly recommend!"
We responded:
"Abi, thank you so much for the wonderful review and recommendation! We’re thrilled to hear that Chrissy took such great care of you and made everything convenient and easy. We’re lucky to have her on our team! Providing friendly, responsive, and personal service is very important to us. We truly appreciate you choosing our office and look forward to taking care of you for years to come!"
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Tyler Drake

September 21, 2026

5 out of 5 rating by Tyler Drake
"Worked with State Farm today to update and add some policies. They were very professional and helpful."
We responded:
"Tyler, thank you for the kind review! We’re glad our team could make updating and adding your policies a smooth and helpful experience. We truly appreciate you trusting us with your insurance needs and look forward to being here whenever you need us!"
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Jacob Gutke

September 17, 2026

5 out of 5 rating by Jacob Gutke
"Amazing! These people listen and help in every way possible. Jenny helped me over the phone and she was amazing! They also quoted me - and delivered that exact quoted price, which was about four times less what I was paying for the same insurance. Honestly no negative feedback. Very honest and upfront and results were what they said they would be. Like a really good neighbor…"
We responded:
"Jacob, thank you so much for the kind words and the 5-star review! We love hearing that Jenny took such great care of you, and we’ll be sure to share your comments with her. Our team works hard to listen, be upfront, and make insurance as straightforward as possible. We’re thrilled we were able to help you find the coverage you needed at a much better price. And we especially appreciate the “good neighbor” shoutout! Thank you for trusting our team—we’re happy to have you with us!
"
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Ariana Carrigan

September 17, 2026

5 out of 5 rating by Ariana Carrigan
"Amazing state farm agent he has gone above and beyond for me with my transition to idaho again thank you mike for doing all that you have done for me especially while im going through a hard time you have explained things perfectly. I highly recommend mike hanson if you wish to go through state farm in idaho he has a location. In caldwell idaho as well where you can go in easily"
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Terry Searcy

September 15, 2026

5 out of 5 rating by Terry Searcy
"I have been with State Farm for 30 yrs. I have shopped around an no one beats their rates"
We responded:
"Terry, thank you so much for the 5-star review and for being part of the State Farm family for 30 years! We truly appreciate your loyalty and are glad to hear you continue to find great value with State Farm. We appreciate the opportunity to take care of you and look forward to being here whenever you need us!"
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Miguel Nunez

September 15, 2026

5 out of 5 rating by Miguel Nunez
"I've been extremely happy with the service from Mike and his team. They're always quick to respond, whether it's a question, a claim, or just making sure my coverage still makes sense. They take the time to actually explain things instead of rushing through it. They're very kind, professional, and easy to work with every time I reach out. It's clear they genuinely care about their clients and doing right by their client, not just closing a policy. Highly recommend if you're looking for an agent who's responsive, easy to work with, and will do what's best for you."
We responded:
"Miguel, thank you so much for the thoughtful review! We truly appreciate your kind words and, more importantly, the trust you place in our team. We always want to make insurance easy to understand and be there when you need us—whether it’s a quick question, a coverage review, or help with a claim. It means a lot to know that has been your experience with our office. We’re grateful to have you as part of our State Farm family and look forward to continuing to take great care of you!"
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Clarissa dawn Rossiter

September 14, 2026

5 out of 5 rating by Clarissa dawn Rossiter
"Professional and exceptional service"
We responded:
"Clarissa, thank you so much for the kind words and 5-star review! We’re so glad you had a great experience with our team. Providing professional, friendly service is always our goal, and we truly appreciate you choosing our office. We look forward to being here whenever you need us!"
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Stacy Frawley

September 10, 2026

5 out of 5 rating by Stacy Frawley
"Wow ! They answer the phone ! Very nice, professional and helpful with various options. I highly recommend them"
We responded:
"Stacy, thank you so much for the wonderful review and recommendation! We’re glad our team was able to answer your questions, walk you through your options, and provide the service you were looking for. We truly appreciate you taking the time to share your experience with our office!"
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Alyssa Victor

September 2, 2026

5 out of 5 rating by Alyssa Victor
"Our experience with Mike and his team was 10/10! We found a better deal with their car insurance than anywhere else and switched over with easy! 100% recommend these guys!"
We responded:
"Alyssa, thank you so much for the kind words and recommendation! We’re thrilled to hear you had a 10/10 experience with our team and that we were able to make switching your car insurance easy. We truly appreciate your business and are so glad to have you with our State Farm family!"
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Katie Young

August 20, 2026

5 out of 5 rating by Katie Young
"I absolutely love this State Farm! They took care of us on the same day we needed them to. Thank you Mike Hanson office staff! We appreciate you!!!"
We responded:
"Katie, thank you so much for the amazing review! We’re so happy our team was able to take care of you right when you needed us. Providing quick, dependable service and making things as easy as possible for our customers is exactly what we strive for. We truly appreciate your kind words and are grateful to have you with our agency!"
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Alexis Moss

August 20, 2026

5 out of 5 rating by Alexis Moss
"The best customer service and prices! The agents are all super kind and helpful,"
We responded:
"Alexis, thank you so much for the wonderful review! We’re so glad you’ve had a great experience with our team and are happy with the service and value we provide. We truly appreciate your kind words and your trust in our agency. We’re always here and happy to help whenever you need us!"
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Jayson Wood

August 20, 2026

5 out of 5 rating by Jayson Wood
"I’ve been with State Farm for about a year and a half now before with another company for over 15 years a very rough and expensive 15 years. Mike Hanson and his team have finally made insurance easy. I’m never on the phone for more then 10 mins unless I’m asking a million question in which each question is answered in a way I can understand without further explanation. The lady’s helping Mr. Hanson are the best of the best the level of respect kindness and patience they show are unmatched. Doesn’t matter if I make a phone call send an email or text message I get a fast professional and most importantly to me a response I can understand. I wish I would have switched insurance companies years ago. If you’re thinking about making the change come to State Farm. The amount of money time and stress I’ve saved has been a blessing! Thank you so much!"
We responded:
"Hey Jayson, Thank you so much for taking the time to share this! It means a lot to hear that our team has made insurance easier and less stressful for you. We believe insurance should be explained in a way that makes sense, and that you should always be able to reach someone who is ready to help. I’m especially proud to hear your kind words about the ladies on our team—they truly care about the people we serve and work hard every day to provide that level of service. We’re grateful you made the switch to our agency and appreciate the trust you’ve placed in us. Thank you for being part of our State Farm family!
"
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Ryan Auten

August 19, 2026

5 out of 5 rating by Ryan Auten
"Went in for a quote and everyone was extremely professional and inviting
Excellent service and very informative"
We responded:
"Ryan, thank you for the great review! We’re so glad you felt welcomed and had a positive experience with our team. We always strive to provide friendly, professional service and make sure you have the information you need to feel confident in your insurance decisions. We really appreciate you stopping by and taking the time to share your experience!
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