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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Riane Moyers

October 30, 2026

5 out of 5 rating by Riane Moyers
"John is always so helpful! Strongly recommend for your insurance needs and great customer service!"
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Autumn G

October 30, 2026

5 out of 5 rating by Autumn G
"John is very responsive and efficient in meeting our needs, and I would recommend him to anyone."
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Jacob McNiven

October 29, 2026

5 out of 5 rating by Jacob McNiven
"John went above and beyond super great experience"
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Adam Claridge

October 29, 2026

5 out of 5 rating by Adam Claridge
"These guys are awesome! John is always super helpful with any questions or concerns."
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Lisa Elaine

October 29, 2026

5 out of 5 rating by Lisa Elaine
"Had a great experience working with John!!! Thank you!!!"
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Nicole Barrier

October 29, 2026

5 out of 5 rating by Nicole Barrier
"John has been so helpful and kind with answering all of my questions, I would absolutely recommend working with John!"
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Natalie Schley

October 29, 2026

5 out of 5 rating by Natalie Schley
"Had a great experience working with John! I would recommend him for all your insurance needs."
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shirley mccreary

October 29, 2026

5 out of 5 rating by shirley mccreary
"I truly appreciate the opportunity to have State Farm as my insurance company.do to my difficult situation that I couldn't keep up with my insurance but im backup to speed again and instead charging me a higher quote. It went down. So thanks very much State Farm insurance company."
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Robert Mschley

October 29, 2026

5 out of 5 rating by Robert Mschley
"I had a great experience with John he helped me out with my policy and answered all my questions. He gave me the best quote I can have with all the necessary information too."
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Charles Lundergan

October 29, 2026

1 out of 5 rating by Charles Lundergan
"Bad for the community."
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Richard Lange

October 27, 2026

5 out of 5 rating by Richard Lange
"Mike Hanson Insurance Agency has done a great job for us. After relocating from Washington to Idaho—with multiple vehicles, trailers, a motorcycle, and more—they made the transition smooth. When we bought our new home, they worked closely with our mortgage broker to get the right coverage for Idaho, where the requirements differ from Washington. They assessed what we had, adjusted it for our new place, and helped us secure appropriate limits. Their attentiveness, quick responses, and friendly team made the whole process easy. Highly recommend."
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Tim Rogers

October 6, 2026

5 out of 5 rating by Tim Rogers
"Great service!"
We responded:
"Tim, thank you so much for the 5-star review! We’re glad you had a great experience with our team. We truly appreciate you choosing our office and trusting us with your insurance needs. We’re grateful to have you with us and look forward to taking care of you for years to come!"
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Kristi Kilcher-Summers

October 5, 2026

5 out of 5 rating by Kristi Kilcher-Summers
"Professional, top tier agency with workers that go out of their way to make sure youre getting the coverage you need and not over paying for it. 10 out of 10 recommend."
We responded:
"Kristi, thank you so much for the amazing review! It really means a lot to us that you took the time to share your experience. Our team truly cares about making sure you have the right coverage for what matters most, while also helping you get the best value we can. We’re grateful for your trust in our team and especially appreciate the 10 out of 10 recommendation! Thank you for being part of our agency family!"
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weakyota91

October 5, 2026

5 out of 5 rating by weakyota91
"Very professional and prompt at filling my requests"
We responded:
"Thank you so much for the 5-star review! We’re glad to hear our team has been professional, responsive, and quick to take care of your requests. We truly appreciate your trust in our office and look forward to continuing to take great care of you!"
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Donald

October 5, 2026

5 out of 5 rating by Donald
"It was great, very helpful and I saved money too."
We responded:
"Donald, thank you for the 5-star review! We’re glad our team could make the process easy and helpful—and saving you some money along the way makes it even better! We really appreciate you choosing our office and trusting us with your insurance needs."
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Nate Carr

October 4, 2026

1 out of 5 rating by Nate Carr
"Highly not recommended. Go to another location. Never responds and no communication."
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Morgan Gruhot

October 3, 2026

1 out of 5 rating by Morgan Gruhot
"Do not recommended"
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Paris Humphries

October 3, 2026

1 out of 5 rating by Paris Humphries
"Would not recommend"
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Stephanie Burt

September 29, 2026

5 out of 5 rating by Stephanie Burt
"We have been State Farm customers for some time now but recently moved and wanted to have our agent local. We chose Mike Hanson and couldnt be happier with the service we have received. We also needed to add additional policies and Chrissy was a gem to work with. She assisted us in making quite a few changes and we really appreciate all of the time she took with us. Customer service has been wonderful."
We responded:
"Stephanie, thank you so much for choosing our office and for the wonderful review! We’re so glad to have you with us and happy to hear that Chrissy made the process of updating and adding your policies a great experience. She does an excellent job taking the time to make sure our customers are taken care of, and we’ll be sure to share your kind words with her. We truly appreciate your trust in our team and look forward to being your local State Farm office for years to come!"
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terrance Kuhn

September 29, 2026

5 out of 5 rating by terrance Kuhn
"Crissy is incredibly responsive, communicative, and dedicated. Despite having a busy schedule, she returned my insurance quotes the same day and kept me updated throughout the process. She truly cares about her customers and consistently goes above and beyond. I highly recommend her!"
We responded:
"Terrance, thank you so much for the wonderful review and recommendation! We’re thrilled to hear about your experience with Crissy. She truly cares about taking great care of our customers, and we’re fortunate to have her on our team. We really appreciate you recognizing her responsiveness and dedication. Thank you for trusting our office with your insurance needs!"
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jgod

September 25, 2026

5 out of 5 rating by jgod
"They have always been there for me and there easy to talk too."
We responded:
"Thank you so much for the 5-star review! It means a lot to hear that you feel comfortable reaching out to our team and that we’ve been there when you needed us. We truly appreciate your trust and look forward to continuing to take great care of you!"
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Hayley Hampton

September 23, 2026

5 out of 5 rating by Hayley Hampton
"Mike and his team are top notch! They are quick to respond and always kind. We had a camper stolen and through that stressful situation, they made the claims process a breeze. I couldn’t be happier with the coverage and customer service that we’ve had with State Farm."
We responded:
"Hayley, thank you so much for the kind words and 5-star review! We’re sorry you had to experience the stress of having your camper stolen, but we’re so glad our team could help make the claims process easier for you. Being responsive and taking care of our customers when they need us most is incredibly important to us. We truly appreciate your trust in our team and are grateful to have you as part of our State Farm family!"
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John Hart jr

September 22, 2026

5 out of 5 rating by John Hart jr
"I been with guys for a few years, I got my ex wife on it. To this day no one else can beat the cost. Ladies at the office , very professional and quick with the wit. They may even give you smile , if your sad about your car.lol ,thanks again Mike"
We responded:
"John, thank you for the great review and for being with us over the years! We really appreciate your continued trust in our office. We’re lucky to have such a great team, and it’s nice to hear they can provide professional service and a few laughs along the way! Thanks again, John—we truly appreciate having you as a customer!"
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Abi Call

September 21, 2026

5 out of 5 rating by Abi Call
"I have had an amazing experience with Mike Hanson - State Farm! I was connected with Chrissy who was so kind and helpful and quick to respond to every question I had via text message! Convenient, simple, and great personable customer service! I highly recommend!"
We responded:
"Abi, thank you so much for the wonderful review and recommendation! We’re thrilled to hear that Chrissy took such great care of you and made everything convenient and easy. We’re lucky to have her on our team! Providing friendly, responsive, and personal service is very important to us. We truly appreciate you choosing our office and look forward to taking care of you for years to come!"
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Tyler Drake

September 21, 2026

5 out of 5 rating by Tyler Drake
"Worked with State Farm today to update and add some policies. They were very professional and helpful."
We responded:
"Tyler, thank you for the kind review! We’re glad our team could make updating and adding your policies a smooth and helpful experience. We truly appreciate you trusting us with your insurance needs and look forward to being here whenever you need us!"