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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Pamela DuBois

May 3, 2023

5  out of  5 rating by Pamela DuBois
"Even though I had to fight to get a claim decision for roof repair in my favor, that has nothing to do with my experience with this particular office. The team is so kind and professional and are the only reason I didn't change companies during that stressful time. They are always there for me if I need anything."

lindsey welch

March 27, 2023

5  out of  5 rating by lindsey welch
"Mike and Trina are absolutely wonderful! Every interaction with both of them has always felt comfortable and they truly cared. I recently was able to meet them both in person at the office they took time on their Saturday to meet with me and help me add life insurance which was a lengthy time for my 4yr old and they both made it a pleasant experience and played with my daughter! Thank you! That means alot to me!"


March 26, 2023

5  out of  5 rating by 19standley
"I'm very happy with Mike and the employees at this office. Buying insurance is never fun. Dealing with this office is much better than expected.I wood highly recommend Mike and his staff."

Grace Jensen

March 21, 2023

5  out of  5 rating by Grace Jensen
"Mike and Staff are professional and yet personable. Great customer service!"

jake phillips

March 21, 2023

5  out of  5 rating by jake phillips

Emily Mullic

March 13, 2023

5  out of  5 rating by Emily Mullic
"Everyone here is so friendly! Mike is very good at explaining everything, and is so fun to talk with. Being here was like being with family, and I am so glad I get to work with them for my insurance needs."

Alex Bordenkircher

March 5, 2023

5  out of  5 rating by Alex Bordenkircher
"Mike is really nice and seems to truly care about his clients."

Kevin Vondergeest

March 4, 2023

5  out of  5 rating by Kevin Vondergeest
"Very responsive, friendly, and professional couldn’t have asked for anything more."

Janet G

February 19, 2023

5  out of  5 rating by Janet G
"Vary knowledgeable and professional. Enjoy doing business with them."

Ansel Brayton

February 11, 2023

5  out of  5 rating by Ansel Brayton
"Mike was so helpful and informative. He made sure I knew exactly what I was getting and how I could get better discounts. If you want a helpful insurance agent that wants to make sure you get all the discounts possible go see Mike!"

Frank Crnkovich

January 30, 2023

5  out of  5 rating by Frank Crnkovich
"Great service and great people to do business with."

Vickie Ragan

January 16, 2023

5  out of  5 rating by Vickie Ragan
"Everyone I spoke to was very professional and yet very understanding. I just love how they were willing to help. Great staff"

Heath Milburn

January 10, 2023

5  out of  5 rating by Heath Milburn
"Mike is awesome to work with. He is very professional, but he also cares about his customers. He reached out to me to and asked if I could come to his office so that we could go through my policies and make sure I was getting every possible discount, also to make sure that I understood every detail. I recommend State Farm to anyone that wants very reasonable prices for their coverage. I appreciate that every time I call I get a real person to talk to, and don’t have to be directed to someone else. They always seem to know exactly who they’re talking to as soon as I say my name. They seem very personal here and it’s great. Every time we get things settled right away. Mike Hanson is a great agent, and a pleasure to do business with."

Mckenzie Basaldua

December 7, 2022

5  out of  5 rating by Mckenzie Basaldua
"We have enjoyed working with them. They have been so responsive to our questions and going the extra mile to help us."

Tony Chiappetta

December 2, 2022

5  out of  5 rating by Tony Chiappetta
"Just moved from Las Vegas and everyone I talk to is very friendly and so accommodating."

Roger Nielson

November 8, 2022

5  out of  5 rating by Roger Nielson
"Mr. Hanson has be great to work with, he treated us like family. Both he and his staff have been great to answer any questions that we have had. After being with another company for 30 years, Mr. Hanson was able to better our policies on both auto and homeowners insurance. Thank you."

Jordan Sluder

October 26, 2022

5  out of  5 rating by Jordan Sluder
"I switched over to State Farm and Brittney was so knowledgeable and helpful! It was a quick and painless process and I knew I was in good hands the entire time. Highly, highly recommend."

Raquel Koehler

August 12, 2022

5  out of  5 rating by Raquel Koehler
"Mike has been awesome to work with! He not only made our transition to State Farm easy and personable, but he also saved us a lot of money."

Michael Betlach

August 5, 2022

5  out of  5 rating by Michael Betlach
"I would just like to thank Mike Hanson state farm , for really taking great care of us , Trina is absolutely amazing , they really fought to get our claim and treated us very well and respectful, they will have all my business forever , 3 cars 2 houses , a rental and a camper trailer , thank you and God bless you"

Daryce Franzen

June 27, 2022

5  out of  5 rating by Daryce Franzen
"Easy to work with!"
Profile photo of Sharron Motry

Sharron Motry

June 24, 2022

5  out of  5 rating by Sharron Motry
"Our one on one policy review with Mr. Hanson, at State Farm in Caldwell, Idaho, gets a 5 star rating. This is the first time an agent has ever set up an appointment to discuss our coverage or lack of, and explained each benefit listed on the policy. This was for our home, auto, and RV. He was able to show and explain the need for increase coverage in areas that we were underinsured plus the options we had not even been aware of. If you are in our area and need insurance and an excellent agent contact Mike Hanson."

Jose Flores

May 7, 2022

5  out of  5 rating by Jose Flores
"Mike treats you like family yahoo thank you"

Doug Floyd

April 15, 2022

5  out of  5 rating by Doug Floyd
"An absolutely great agency to work with! Listens to concerns and gives great advice. No high pressure sales."

glenn wisser

April 12, 2022

5  out of  5 rating by glenn wisser
"We are long-time customers of State Farm Insurance, but very new clients of Mike and Trina Hanson. They have both have been extremely helpful sorting out our insurance issues relating to new vehicle purchases and home evaluation changes. They are warm, friendly, patient, competent, and just nice folks. We unequivably recommend them to anyone needing home and vehicle insurance."

Joshua Twiss

April 5, 2022

5  out of  5 rating by Joshua Twiss
"Honestly the best people to do business with in the treasure valley. I’ve had the pleasure of both being a customer and an employee. Got a question? Call, when you’re with Mike Hanson’s agency, you are with family. They give it to you straight. Trust me, if you want your insurance done right, please go here. 5 stars all day."