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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian

December 3, 2024

2  out of  5
rating by Brian
"Went with Mike Hanson for home insurance as I had other policies with State Farm through a different agent in another state. Would *not* recommend. Got a quote and paid for a year up-front. 3 months into my policy they raised the amount by 40% claiming an error in the original quote. Said they had accidentally included an auto bundled discount when I clearly did not have auto insurance through them. In my experience so far their quotes can not be trusted and they'll raise your rate without explanation. (I had to call them to find out they had made a mistake after seeing an unexpected bill from them.)"
We responded:
"Brian so sorry you had that experience. There is a discount for having your home and auto with State Farm in Idaho, if we do not bundle that all together in a few months, the discount will be removed by State Farm. There is nothing we can do at the local level to change that except to put the bundle in place and that will apply the appropriate discount.I hope you have a better experience in the future. Call me if you’d like to discuss this in more detail. "
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Marcos Parra

October 9, 2024

5  out of  5
rating by Marcos Parra
"Mike was able to answer all the questions I had. Presented all the information i needed to know. Pure transparency."
We responded:
"Thanks Marcos for stopping by so we could go over your life insurance policies. It was great to see you again. Thanks for sharing your experience and thanks for your business! Have a great week!"
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Aaron Morrow

October 7, 2024

5  out of  5
rating by Aaron Morrow
"I am extremely happy with the people and service. They are always so very helpful and always looking for ways to save me money and any extra hassle. I strongly recommend this agency."
We responded:
"Aaron, thanks so much for taking the time to let us know how we are doing! Thanks for the opportunity to work with you! Have a fantastic week!"
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Dustin Stemmen

October 4, 2024

5  out of  5
rating by Dustin Stemmen
"My family and I have had all of our vehicles, trailers, and campers insured through Mike Hansen’s State Farm office for over 5 years now. They not only insure your items at THE BEST price of any agency, their customer service is second to none! I have Trina’s number logged into my phone because I can count on her to handle any of my needs and or questions in a moments notice!!! You don’t get an automated message with this office! I get my questions answered immediately when I call or I receive a personal call within minutes of leaving a message. Literal minutes, not hours or days! I couldn’t speak highly enough of this bunch!!! They’re great! Their policies are priced So well!"
We responded:
"Hey Dustin, thanks for sharing your experience with our agency! I really appreciate the kind words, we work really hard to make sure our customers aren’t waiting on us for their needs and questions. Thanks for your business and for being the best part of our job! Let me know if you need anything. Have a great week!"
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Brandi Turner

September 18, 2024

5  out of  5
rating by Brandi Turner
"This is such a wonderful Insurance Agency to deal with. They go out of their way to help you with all of your needs quickly and pleasantly. Thank you so much for being my insurance carrier."
We responded:
"Brandi I can’t tell you how much it means to me to hear your experience with our agency. We work so hard to make sure we take care of our customers. Thanks for taking the time to share this, please let me know if you need anything. "
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Kaylene Gallop

September 15, 2024

5  out of  5
rating by Kaylene Gallop
"Mike and Trina are the best. They have helped with any situation that has come our way and are very glad to help. They are the best agents we have ever had. Thank you Mike and Trina you are much appreciated."
We responded:
"Hey Kaylene, thanks so much! We are so glad to help you and Kip! Thanks so much for your business and please let me know if you need anything!"
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GiveMe Freedom

September 4, 2024

5  out of  5
rating by GiveMe Freedom
"I have used this State Farm agent for several years now and am incredibly pleased with the genuinely kind and professional service that I have consistently received from them since I have been a customer. Not only do I get great service from the team but I get great rates from State Farm all the way around. I would not leave unless forced."
We responded:
"Thanks for sharing your experience with State Farm and our agency. We are so grateful for your business and the opportunity to work with you and help you with your insurance! Please be sure and let me know if you need anything or have any questions. Have a great day and thanks again for taking the time to let us know how we are doing. "
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Jennifer Ames

August 26, 2024

5  out of  5
rating by Jennifer Ames
"Always available to help whenever I have a question!"
We responded:
"Thanks Jennifer, it was great to visit with you last week. Thanks so much for your business! Let me know if you need anything else. Have a great day!"
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Angela Leos

June 13, 2024

5  out of  5
rating by Angela Leos
"Mike Hanson State farm is by far the best insurance company around Trina the office lady goes above and beyond with helping her clients to make sure they understand everything that's going on"
We responded:
"Hello Angela, thanks for letting us know how we are doing! Trina is the very best part of our team! She does such a great job for our customers on their insurance needs. Thanks for your business and please let me know if you need anything!"
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B Wilkinson

May 20, 2024

5  out of  5
rating by B Wilkinson
"Always very helpful and they make sure I understand everything. The best price I can find also. Highly recommend"
We responded:
"Hey Brandie, thanks for the great reviews! I’m glad you had this experience. We work hard to help our customers understand what they have and why they have it! Having a great price doesn’t hurt either. Let me know if you have any questions or need anything. Have a great week!"
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Peach Avenue LLC

April 29, 2024

5  out of  5
rating by Peach Avenue LLC
"Great experience with Mike and his team, they helped me bundle my home and auto insurance and also helped me get life insurance in place for me and family. Love this agency!"
We responded:
"I am so happy to hear that you had a great experience with our agency! I’m even more happy that we have you and your family protect with life insurance. That is the most important thing we do here! If you have any questions, please let me know! "
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J El Rey

April 27, 2024

5  out of  5
rating by J El Rey
"State farm Mike Hanson is friendly helpful and honest. Thank you"
We responded:
"Thank you for sharing your experience! Thanks for your business. Let me know if you have any questions. Have a great day!"
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Patrick Duncan

April 19, 2024

5  out of  5
rating by Patrick Duncan
"The ladies that take my calls, ROCK! Fast response and have all of the answers."
We responded:
"They do ROCK Patrick! I 100% agree! I’m glad you’ve had that experience. We work really hard to make sure we take care of our customers insurance needs. Let me know if you need anything??"
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Hanz Akbarzadeh

April 17, 2024

5  out of  5
rating by Hanz Akbarzadeh
"Mike, Trina and the entire team are amazing to work with! Always a pleasure visiting this office!"
We responded:
"Hey Hanz, thanks for the review! I really appreciate you allowing us the opportunity to serve you. I look forward to seeing you soon! "
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Zodia Creek

April 15, 2024

5  out of  5
rating by Zodia Creek
"They were amazing! They helped my boyfriend and I out so much and made our insurance so much more affordable:) Thank you so much!!"
We responded:
"Hey Zodia, thanks for sharing your experience with our agency! It also sounds like Brittney was able to help you with life insurance. It is so important to start early. Thanks for your business and let me know if you need anything."
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Wyatt Hebrard

April 5, 2024

5  out of  5
rating by Wyatt Hebrard
"Super fast, professional, great personal and a whole lot cheaper than anyone around. Highly recommend!"
We responded:
"Hey Wyatt, you made it in man! Glad we could sort out your auto insurance and even save you some cash. If you've got any questions, just give me a shout. Welcome to State Farm and our agency!"
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Ed B

April 5, 2024

5  out of  5
rating by Ed B
"State farm continues to impress with the integration they have with Enterprise Rent-A-Car and the smooth process for submitting a claim with the State Farm app plus the people are very friendly and professional. What's not to like?"
We responded:
"Hey Ed, I’m sorry to hear about your accident. It’s great to know you found the State Farm app user-friendly and had a positive experience. State Farm has put in a lot of effort to simplify things for our customers. If you need assistance with your claim, feel free to reach out. We appreciate your business and thanks for sharing your feedback."
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Brigitte milam

February 9, 2024

5  out of  5
rating by Brigitte milam
"Sam was very professional and prompt to get me the auto quotes I needed. Highly recommend this office for your insurance needs!"
We responded:
"Hey Brigitte, thanks for sharing your experience with our agency here in Caldwell. Sam does such a great job! We are lucky to have her. Let me know if you need anything else. We can also help you with your home owners insurance. Have a great day! "
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MOSAIC MG

January 26, 2024

5  out of  5
rating by MOSAIC MG
"Samantha Mendez Is an awesome representative of Mike Hanson State Farm. She knows her products and takes the time to find the right ones to fit your needs, especially when it comes to life insurance. She always has a positive attitude and provides friendly service."
We responded:
"Thank you so much for sharing your experience with our agency! Samantha does such a great job of helping our customers. Life insurance is her specialty! We are so glad she is on our team! And I really appreciate your business! Let me know if there is anything I can do for you. "
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Kimberly Morgan

December 8, 2023

5  out of  5
rating by Kimberly Morgan
"Was concerned with current policy, went in feeling unsure, but left with great peace of mind. have a better policy along with life and renter’s insurance. Thank you so much, everyone was so helpful and made sure I understood everything before leaving, definitely made some new friends"
We responded:
"Kimberly, it was wonderful to meet you yesterday and to visit for a bit. I am so glad you have a better understanding of your policies and have peace of mind to go along with it. Thanks for your review and thank you for your business! We have a new friend now too. Welcome to State Farm and to the Mike Hanson Agency!"
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Asia Toelken

December 1, 2023

5  out of  5
rating by Asia Toelken
"My experience with Mike Hanson, and his crew at State Farm has been amazing. They are always eager to find you the best deal, and so easy to work with. I am so glad that they are licensed in several states so that I can keep them as my agent. Whether I am near or far, they always act like I am right next-door. They definitely feel like family. I Definitely recommend Mike Hanson!"
We responded:
"Hey Asia, thanks so much for your business and for sharing your experience with our agency. We enjoy having you as a customer. It’s so great to hear that what we strive to do is how you feel. Enjoy your new adventure and we are here for you. "
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Don R

November 11, 2023

5  out of  5
rating by Don R
"Insurance is a terrible experience. Unless you use this specific agency. In the past I've had so much difficulty understanding the ins and outs of my policies. Loopholes seemed to be everywhere. And making changes was a nightmare. Heck, I just wanted a simple way to do the right thing! Why is that so hard? However, good people make a difference and everyone at this State Farm agency is really nice, smart, and helpful. They seem to make helpfulness a sincere priority over pressure selling. And It's refreshing to no longer suffer the frustrations that I had become so tired of. Now, things are a breeze. And even pleasant. I'm surprised that I find myself writing this very positive review but it is well deserved. Truly, I'm very happy to be a customer."
We responded:
"Don thanks so much for your kind review. Here at the Mike Hanson State Farm agency we focus on service and educating our customers on insurance coverage and how it works and how it protects you. It’s a pleasure to have you as a customer. Thanks for your business and let me know if you need anything! Have a wonderful day! "
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Cynthia Walker

October 22, 2023

5  out of  5
rating by Cynthia Walker
"Mike has always been very professional as well as friendly."
We responded:
"Thanks Cynthia, it was great to see you the other day and catch up. Let me know if you have any other questions! Enjoy your day!"
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Akota Shepherd

October 18, 2023

5  out of  5
rating by Akota Shepherd
"Incredible staff, it’s been an absolute pleasure working with them. They take their time to explain in depth any policy questions you have, and make it really easy to understand. And for a new insurance policy holder was really important I got what I needed and nothing I didn’t. And I did, the rates are fair and the cost was reasonable for what policy I received. I would recommend them to anybody. 10/10."
We responded:
"Thanks so much for sharing your experience with our agency! I love to hear when someone appreciates what we work to do every day. We really focus on making sure you know what you have and why you have it! Welcome to the agency and welcome to Stage Farm! Let me know if you need anything. "
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Tamara Allen

October 18, 2023

5  out of  5
rating by Tamara Allen
"I'm grateful for Mikes kindness, and helpfulness"
We responded:
"Thanks Tamara, that is so sweet of you to say! Let me know if I can help you in any way. "